Frequently Asked Questions

The XFormer is a patented Pilates machine with front and back stationary platforms, a mobile carriage, and adjustable spring resistance. Where a traditional reformer focuses on slow, controlled Pilates movement, the XFormer adds the cardiovascular intensity of HIIT training, so you get core strength, posture, and alignment benefits plus a serious metabolic workout. Slow, fluid movements; zero harsh impact on joints or spine. Learn more about the XFormer.

Yes. The XFormer looks intimidating, but it isn't. Its adjustable resistance scales from complete beginner to advanced athlete, classes are intentionally small, and instructors provide hands-on form adjustments every session. We also offer beginner intro classes, and our first-class orientation walks you through the machine before you start.

Comfortable athletic wear you can move in, a water bottle, and grip socks, which are required to take class. Don't have a pair? We carry ToeSox in studio.

Arrive at least 10 minutes before your scheduled session for an orientation. We'll walk you through the XFormer, learn about your fitness goals, and make sure you're comfortable before class starts. If you arrive less than 10 minutes before your first class, we may need to reschedule your session. The orientation exists for your safety, and late arrivals disrupt class for other participants. This also applies to guests who have practiced this method at another studio.

The workout pushes your muscles to fatigue, so recovery matters. We recommend 3 classes per week, though plenty of members attend 4 because the workout is genuinely addictive. Listen to your body, build a routine that works for you, and limit yourself to one class per day for optimal benefit and safety.

All clients must be at least 15 years old. Clients aged 15–17 require an in-studio signature from a parent or guardian.

The XFormer method is low-impact and gentle on joints and the spine, which makes it a popular option for people working around past injuries. That said, always consult your physician first, and tell your instructor about any injuries or limitations before class. They'll offer modifications and keep an eye on your form.

Book online or in the x2o app. Create an account to schedule, purchase, and track your visits. Reserving ahead is the best way to guarantee an XFormer, since many classes sell out with waitlists.

• Book Los Gatos
• Book Danville
• Book Fremont

Yes. The app is free on iOS and Android. Use it to book classes, manage your account and payment methods, track credits, and handle reservations.

New members at all three locations can start with 2 Classes for $30 or 2 Weeks Unlimited for $99. Full class pack and membership pricing is on each studio's pricing page:

• Los Gatos pricing
• Danville pricing
• Fremont pricing

For same-day changes, contact the front desk by phone at (628) 222-5924 or email hi@x2ostudio.com. Changes requested 2 or more hours before your original class can be accommodated, subject to space availability.

The late cancellation window is 12 hours. If you cancel a class less than 12 hours before it starts, you'll be charged $15. Many of our classes sell out with waitlists, so please only sign up if you can make it, so someone else gets the chance to join.

Class absences and no-shows incur a $20 fee. If it's a genuine emergency, call us at (628) 222-5924. Life happens, and we can move you to a different class slot. Please don't abuse this.

Yes. Punctuality matters out of respect for other clients. Members often drop in hoping to fill an open spot, so if you haven't arrived within 5 minutes of the scheduled class time, your space may be given to someone on standby.

Memberships require 30 business days' written notice to hi@x2ostudio.com. Cancellation takes effect at the end of the current series; no pro-rata refunds apply, and memberships auto-renew until cancelled in writing.

Need a break instead? Members can place a hold on their membership for up to 30 days, once per rolling 12-month period. Email hi@x2ostudio.com to request it. Holds can't be applied retroactively. Memberships and classes can't be sold, assigned, or transferred, and members must remain current on charges and fees.

All three studios are open Monday–Friday 5:00am–7:30pm and Saturday–Sunday 7:00am–7:30pm.

• Los Gatos: 430 N Santa Cruz Ave, Los Gatos, CA 95030 · (628) 222-5924
• Danville: 7 Railroad Ave, Danville, CA 94526 · (628) 222-5924
• Fremont: 37120 Fremont Blvd, Suite C, Fremont, CA 94536 · (408) 409-5938, a 5-minute walk from the ACE train station